WHAT DO WE PRIDE OURSELVES ON? HERE’S A LIST! Making sure we understand exactly what the client is looking for, since each client is different and has different needs Stepping the client through the whole process with clarity and honesty, explaining the options, including what will work and what would be a wasted expense Applying in our work all our creativity, web-design knowledge and understanding of client (and specifically business) needs Working as efficiently and as rapidly as possible, and meeting deadlines – which is important, for example, if a website is hacked and a client needs to get online urgently Maintaining a friendly and cooperative relationship throughout each project Being always available to clients, providing excellent support and implementing changes rapidly if necessary Making it our business (literally!) to ensure that all the websites we work on are as successful as possible